Returns & refunds

30-day returns

You may return most products within 30 days of delivery. Items must be unused or test-fitted only, free of dirt, odor and pet hair, and returned in their original packaging with all hardware.

Non-returnable items

• Products cut, trimmed or altered from their delivered shape
• Installed seat covers showing wear, staining or odor
• Custom-patterned items produced for a vehicle you no longer own, unless the fit is wrong

Wrong fit or defect

If a product does not fit the vehicle listed on its page, or arrives defective, we cover return shipping and send a replacement or a full refund — your choice. Email info@omnivarixsolutions.com with your order number and a photo of the fit issue.

Starting a return

Contact info@omnivarixsolutions.com or call +1 (229) 466-7035 with your order number. We will issue a return authorization and the return address. Returns sent without authorization may be delayed.

Refunds

Approved refunds are issued to the original payment method within 5 business days of our receiving and inspecting the return. Original shipping charges are refunded only where the return is due to our error, a defect, or a wrong-fit listing. Customer-initiated returns for other reasons may incur a return shipping cost, disclosed before you send the item back.

Exchanges

The fastest exchange is a return plus a new order. If you prefer a direct swap, tell us the correct year, make, model and trim and we will reserve the replacement while your return is in transit.

Order cancellations

Orders can be cancelled at no cost before they ship. Once a tracking number is issued, treat it as a return.