Frequently Asked Questions

Each product page lists its material. Unless a listing explicitly states otherwise, pieces are gold-tone or silver-tone plated and are not solid gold or sterling silver.

We do not make waterproof or hypoallergenic claims. To keep pieces looking their best, remove them before swimming or showering.

Measure around your ankle where you'd like it to sit and add about 0.5–1 inch for comfort. Most styles include a 2" extender.

Major credit and debit cards through our secure payment provider. See our Payment Policy for details.

Yes — an account is optional.

Standard U.S. shipping is $5.95 and free on orders of $75 or more. Express is $14.95.

Standard: 5–7 business days. Express: 2–3 business days, after 1–2 days of processing.

Unworn items in original packaging can be returned within 30 days of delivery.

Within 5–10 business days after we receive and inspect your return, to your original payment method.